Annette was referred to Works Better through Job CentrePlus. After meeting with her transitional support worker for the first time it was clear that Annette was motivated and ready to start work but needed some support in updating her IT skills and to build her confidence back up.
After attending multiple employability sessions and taking part in mock interviews by herself and within a group Annette became more confident and open to other training opportunities that were available.
After looking for multiple roles with her TSW Annette looked to update her IT skills as she has little access to a computer at home but recognised most roles she was applying for meant dealing with IT equipment. Annette attended a course with Wakefield College, this included multiple assessments and training. Annette is now a fully qualified level one.
Achieving the qualification with Wakefield College opened up Annette’s opportunities further as then went on to gain work experience with the NHS for three weeks at Dewsbury and Pinderfields hospital.
From the support given to her and the experience gained Annette has found work and has been offered a permanent job!