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One to one support puts Fatima in the driving seat

One to one support puts Fatima in the driving seat

When the Works Better team first met Fatima in June 2018 she was very emotional and had just been referred from the Lab Project after completing their confidence courses. She has a daughter with an intense illness and recently suffered bereavements in her family.

Fatima wanted help looking for work but she had a lot of personal reasons that made it difficult for her to concentrate on one thing at a time. She has years of experience working in child care but wanted to look for a different career option.

She attended some ‘inspire’ training at Fusion Housing which she found very helpful and then through regular contact with Kim, her Transitional Support Worker (TSW) a CV was put together for her and she explored lots of other career options including driving jobs.

Fatima enjoys driving and has lots of experience of covering long distances. As a result, they started to look at this as a potential career option.

A vacancy was found delivering prescriptions and products for a local chemist – so they focused Fatima’s CV to suit this position. After being offered an interview Fatima undertook some interview skills training quickly to prepare her and make sure she felt confident in attending.

She was successful in getting the job and was delighted. Not only does the job suit her family life but she is also enjoying the care and customer service side of the position where she feels she is making a positive impact on people she delivers to!

Please note: the participant's name has been changed for this article


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