When Gary came to Works Better he had been applying for jobs via online job sites. However, he had missed out on several interview opportunities by not knowing how to use his emails correctly.
Because it was clear that Gary didn’t feel confident in using a computer his Transitional Support Worker, Claire, felt that he could benefit from attending an IT course at Jo Cox House. Gary fully embraced the training and also enrolled on to an English and Maths course as well to help increase his chances of finding work.
He has now completed the courses and was keen to show the team what he had learned and confidently use his emails on a computer which he has never done before.
Claire looked at ways that he could continue to manage his emails by planning a routine and he now feels confident that he won’t miss out on future job interview opportunities.
By tackling each barrier as it comes, Gary's confidence has grown. The team will continue to help Gary look for jobs and keep up to date with his skills.